SHIPPING

RCasa Shipping Policy

At RCasa, we want to ensure a smooth and transparent shopping experience for our valued customers. Please take a moment to review our shipping policy:

Shipping Charges:

• A flat shipping charge of ₹100 will apply to all orders below ₹999.
• Orders of ₹999 and above will continue to enjoy free shipping.

Shipping Process:

• Dispatch Time:
• We strive to dispatch orders within 3-4 business days from the date of order confirmation.
• Delivery Time:
• The delivery time varies based on your location. You will receive a tracking link as soon as your order is dispatched, allowing you to track the delivery status.
• Delivery Attempts:
• Our courier partners will make multiple attempts to deliver your package. If unsuccessful, they will leave a notification, and you may need to contact them to reschedule or pick up the package from their facility.

Important Notes:

• Shipping Fee Inclusions:
• Shipping charges cover packaging, handling, and shipping costs.
• COD Shipping Charges:
• The Rs 150/- shipping charge for COD orders is a flat fee, regardless of the order value.
• Change of Shipping Address:
• Please ensure the accuracy of your shipping address. Changes in the address after the order is dispatched may incur additional charges.

Contact Us:

For any queries or assistance related to shipping, feel free to reach out to our Customer Care at reachus@sls-retail.com or by phone at +91 9199190707 (available all days- 9am-6pm).